Privacy Policy

 

Last updated: April 2026

This privacy policy explains how The Index Co. (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit theindexco.com and purchase our products.

1. Who we are

The Index Co. is a UK-based digital product business. Our website is theindexco.com. If you have questions about this policy, you can contact us at hello@theindexco.com

2. What information we collect

When you make a purchase, we collect: your name, email address, billing address, and payment information. Payment details are processed securely by Stripe and are never stored on our servers.

When you sign up for our email list, we collect your email address. When you visit our website, we may collect standard analytics data including your IP address, browser type, pages visited, and time spent on the site. This is used to understand how our site is used and to improve it.

3. How we use your information

We use your information to: process and fulfil your order, send you your digital download, send you order confirmation and receipts, respond to your enquiries, send you our email newsletter if you have subscribed, and improve our website and products. We do not sell your personal data to third parties.

4. Email marketing

If you subscribe to our email list, we will send you our newsletter and information about new products and offers. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

We use Mailerlite to manage our email list. Your email address is stored securely on their platform. You can read Mailerlite’s privacy policy at mailerlite.com.

5. Cookies

Our website uses cookies to improve your browsing experience. These include essential cookies required for the website to function, and analytics cookies that help us understand how our site is used.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

6. Third party services

We use the following third-party services to operate our business: Stripe — payment processing. Privacy policy at stripe.com/privacy. Mailerlite — email marketing. Privacy policy at mailerlite.com/privacy. Hostinger — website hosting. Privacy policy at hostinger.com/privacy-policy. Google Analytics — website analytics.

7. Data retention

We retain your order information for up to 7 years as required by UK tax law. Email subscriber data is retained until you unsubscribe. You can request deletion of your data at any time by contacting us.

8. Your rights

Under UK GDPR, you have the right to: access the personal data we hold about you, correct inaccurate data, request deletion of your data, object to how we use your data, and request a copy of your data in a portable format.

To exercise any of these rights, contact us at hello@theindexco.com

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact

For any privacy-related questions, contact us at hello@theindexco.com